Reviews of Thrifty - BigEasy Travel Guide

Your one stop destination for travel information....

Review of Thrifty

When you have finished reading this review on Thrifty indicate if the review was helpful and please consider adding some comments or write your own review...
Name:	Thrifty
Good Points:	None. None at all.
Bad Points:	* Unexpected, unadvertised fees charged on arrival. * Charged us twice, then refused to give the money back immediately. * Staff were unfriendly, sullen, inept and unhelpful.
Review:	ABSOLUTELY DO NOT USE THESE PEOPLE. They charged us an unexpected £260 on top of the rental charge, but didn't tell us this until we arrived to pick up the van. They then "accidentally" charged us TWICE, then refused to give the money back immediately, saying it would take up to ten days for the £300 we shouldn't have paid to be back in our account. Don't go near them, they will rip you off. They are incredibly unhelpful, the staff are rude, the van was sluggish and difficult to drive.
Username:	brightonlady (A BigEasy Travel Guide member)
Entry date:	4 Jun 2009
User Rating:
Helpful or Not?	Yes No

To add your own review please click here

This review and/or comment is the subjective opinion of a member of the public, the content of the review and/or comment is not endorsed by BigEasy Guides Limited.